Terms of service.
The Craft Services, Provider of Services on shirleymonge.com
Definitions: "Company" refers to The Craft Services, the sole service provider operating on the website domain shirleymonge.com. "Client" refers to the customer, organization, or business purchasing said services.
Service Standards: Company commits to delivering all services professionally and adhering to any agreed delivery timelines. Firm due dates established upon collaborative discovery calls with Client may require changes should substantial priority shifts or new stakeholders emerge. Company warranties that all services shall meet premium quality standards - but cannot unconditionally guarantee specific business results.
Payment Policies: Full payment shall be submitted upon selecting any service offering before commencement using integrated online payment. For any services, including workshops, the final attendee count must be confirmed during the discovery call. Supplemental pricing shall apply per additional confirmed participants, requiring prepayment no less than 1 week prior to the event.
Intellectual Property: Preliminary non-tailored deliverables provided during engagements are company-owned and shared under restricted license terms. Final customized assets resulting from services shall be permanently assigned to Client with exclusive copyrights and usage rights.
Confidentiality: The Company commits to complete confidentiality regarding all strategically sensitive Client information collected strictly for enabling contracted services, as further outlined in the Privacy Policy. Need-to-know access only. Permanent data destruction of such supplied assets can be requested post-project.
Information Requirements: Complete business/brand context details must be provided upfront before the Discovery Call to set timelines and tailor our approach accurately. Delayed information receipt may require revised schedules. We aim to deliver reliable service aligned with clearly defined expectations.
Please direct any clarification needs or questions regarding these Terms of Service to our team at smonge@thecraftservices.com. We aim to create transparent partnerships in pursuit of your vision!